Captaloans has updated the Help System to show more How To videos and tips on recent improvements to the Loan Modification and Loss Mitigation sections. To access this click on the Help link inside Captaloans. Alternatively you can click the graphic below to view to access the system.
Improved Captaloans Help
Captaloans Enhancements
We have been busy improving Captaloans and you may have noticed some of the enhancements. Here is a quick list of recent changes:
Added “Secondary Assign to” column on loan mod home page
Removed quicklink to the Checklist on loan mod home page (to save space)
Added Duplicate button to the loan mod details page. Duplicate records helpful for clients with multiple loans or re-submittals.
Added more blank lines to the bottom of the loan mod checklist
Added Tasks/Reminders to leads,loans and loan mods pages
Added Alerts for loan mods. These are located in TOOLS–>ALERTS.
Added SMTP feature allowing email reminders to come from your company email instead of Captaloans. TOOLS–>SMTP.
Reduced the number of required users per branch. Branches can now be created with a minimum of 3 users instead of 5.
Added more reports. New loan mod reports and a report to show the times your agents have logged in and from what IP address.
We want to thank our customers for all the positive comments and helpful feedback.


